Shipping Policy

Effective Date: January 2, 2025

At DustGarenguard.net, we are committed to providing fast, reliable, and secure shipping services to ensure your order reaches you in a timely manner. Please take a moment to review our Shipping Policy for important details regarding shipping procedures, costs, and delivery timelines.

1. Shipping Locations

We currently offer shipping to United States and select international destinations. To check if we can deliver to your location, please enter your shipping address during the checkout process. Shipping restrictions may apply to certain areas due to local regulations or shipping carrier limitations.

2. Processing Time

      • Order Processing: Orders are typically processed within 1-2 business days from the date of purchase. Please note that orders are not processed on weekends or holidays.
      • Order Confirmation: After your order is successfully placed, you will receive an order confirmation email with the details of your purchase. Once your order has been processed and shipped, you will receive a separate shipment notification email with tracking information.

3. Shipping Methods and Delivery Times

We offer several shipping options to meet your needs. Delivery times are estimated based on the shipping method you select at checkout. Delivery times may vary depending on your location and the shipping carrier.

      • Standard Shipping (3-7 Business Days): Typically takes 3 to 7 business days for delivery within the continental U.S.
      • Expedited Shipping (2-3 Business Days): For faster delivery, choose expedited shipping at checkout.
      • Overnight Shipping (1 Business Day): Available for urgent orders. Delivery typically occurs on the next business day.

For international orders, shipping times can range from 7-21 business days depending on the destination.

Please note: Delivery times are estimates and may vary based on unforeseen circumstances, such as weather conditions, customs processing, or carrier delays.

4. Shipping Costs

      • Free Shipping: We offer free standard shipping on all U.S. orders over $50.
      • Standard Shipping Fees: For orders under $50, a standard shipping fee will apply. The exact cost will be calculated during checkout based on your delivery address.
      • Expedited Shipping Fees: If you choose expedited shipping, an additional fee will be added to your order. This will be displayed at checkout before completing your purchase.
      • International Shipping Fees: International shipping rates vary based on destination, package weight, and shipping method. These charges will be calculated during checkout.

5. Tracking Your Order

Once your order is shipped, we will send you a tracking number and a link to track your package. You can use this tracking information to monitor the progress of your delivery through the carrier’s website. If you have not received your tracking information or are experiencing issues with your shipment, please contact us at support@dustgarenguard.net.

6. Shipping Restrictions

      • P.O. Boxes: We are unable to ship to P.O. Boxes. Please provide a physical address for delivery.
      • International Orders: Customs duties, taxes, and import fees are the responsibility of the customer. We are not responsible for any delays caused by customs or import procedures in the destination country.
      • Restricted Areas: Certain items may be restricted or prohibited in specific regions due to local laws. If we are unable to ship to your area, we will notify you as soon as possible.

7. Lost or Damaged Shipments

      • Lost Shipments: If your package is lost in transit, please contact us immediately. We will work with the shipping carrier to locate and resolve the issue. In some cases, we may need to file a claim with the carrier.
      • Damaged Items: If you receive a damaged item, please notify us within 48 hours of receiving the package. You may be required to submit photographic evidence of the damage, and we will arrange for a replacement or refund depending on the situation.

8. Order Modifications and Address Changes

Once an order is processed, we are unable to modify or change the shipping address. Please make sure the address you provide is accurate before completing your purchase. If there is an issue with your order, please contact us immediately at support@dustgarenguard.net, and we will do our best to assist you.

9. Shipping and Delivery Problems

If your order experiences significant delays or issues with delivery, please feel free to reach out to us. We will work closely with the carrier to investigate the situation and offer solutions, including re-shipping, refunds, or other forms of compensation where applicable.

10. Changes to Shipping Policy

We reserve the right to update or modify this Shipping Policy at any time. Any changes to the policy will be posted on our website, and the updated version will apply to all orders placed after the effective date.

11. Contact Us

If you have any questions or concerns regarding shipping, please don’t hesitate to contact us at:

Thank you for shopping with DustGarenguard.net. We appreciate your business and look forward to serving you!

By completing a purchase, you agree to the terms and conditions outlined in this Shipping Policy.